Last updated: June 25, 2026
Live In Frequency respects your privacy. This policy explains what information we collect, how we use it, and the care we take with it. This app holds reflections on deeply personal matters, and we treat that trust seriously.
We collect the information you provide when you create an account, such as your email address. We collect the choices and reflections you enter during practices and your conversations with the companion, so the app can guide you and remember your progress. We collect basic technical information needed to operate the app securely.
We use your information to provide the practice, personalize the companion's guidance, remember where you are in your journey, process your membership, and keep the service secure. We do not sell your personal information to anyone.
Your conversations with the companion are processed by a trusted third-party AI provider solely to generate responses. They are used to provide the service to you. They are not sold, and they are not used to identify you publicly.
We do not store your card details. All payments are handled by our payment provider, who acts as merchant of record and processes your payment information securely.
We use industry-standard measures to protect your information, including secure servers and access controls. No system is perfectly secure, but we work to safeguard your data carefully.
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may close your account whenever you wish.
For privacy questions or requests, contact us at support@liveinfrequency.com.